How Can Charity Shops Shine Against the Rise of Shein?
This is a guest post by Billy Farrell, Director of Income Generation at Chest, Heart & Stroke Scotland
The retail landscape has transformed rapidly, driven by fast fashion giants like Shein, Boohoo, and Pretty Little Things, offering affordable clothing that mimics high-street trends. While these companies meet the demand for affordability and variety, their impact extends beyond the fashion world, influencing the charity shop sector and challenging our ability to fund essential services for our communities.
As a member of Circular Communities Scotland, Chest Heart & Stroke Scotland, I recognise that the issues we face are not confined to fashion. Fast consumerism as a whole affects numerous industries where goods like bikes, furniture, and electricals are produced. Inexpensive price points can make purchasing new products easier than repairing existing ones, which presents a major challenge for circularity. In this environment, how can charity shops make a difference?
The Quality Conundrum
Fast fashion has brought an influx of low-cost items with short lifespans. While these clothes appeal to buyers seeking trendy, affordable options, they can wear out quickly. Consequently, charity shops like ours increasingly receive items not built to last. When donations are dominated by lower-quality items, we are left with stock that lacks the resale value of durable, high-quality goods.
This dilemma puts us at a crossroads. While our mission is to raise funds through our stores, we are forced to turn away or heavily discount many items that don’t meet our resale standards. Poor-quality donations don’t translate into the income needed to support our work, creating an unsustainable cycle.
The Rag Market Challenge
Unsellable items traditionally go to the “rag market,” where textiles are recycled or downcycled. This sector has provided an alternative revenue stream, but recent economic conditions and transportation costs have dampened demand in key importing countries, reducing rag market prices. As a result, more unsellable clothing means more waste, forcing charity shops to reconsider what donations we can effectively process and sell.
Supporting High-Quality, Durable Products
How do we find a way forward? At Chest Heart & Stroke Scotland, we believe the answer lies in championing brands and consumers who value quality and sustainability. Traditional retailers that focus on crafting durable clothing – pieces that are made to last, are timeless in style, and crafted from quality materials – are an essential part of this. When these items reach our shops as donations, they not only have a longer resale life, but they also attract a higher price, generating more income for our services. We aim to cultivate a culture of thoughtful giving and shopping that values the longevity of clothing.
By consumers, when possible, supporting social enterprises and brands that prioritise sustainable practices and high-quality materials, they can make a conscious choice to invest in items that have a longer life cycle. When these items eventually find their way to charity shops, they’re still in good enough condition to give others enjoyment, while providing our stores with a valuable revenue source.
Reframing the Charity Shop Experience
Second Hand September, by Oxfam superbly highlights the attainability of sustainable fashion and the importance of charity retail. Campaigns such as “Stocktober” by Chest Heart & Stroke Scotland encourages customers to donate to our shops throughout October, increasing the quantity to allow us to offer a credible range of quality clothes for the communities in which we serve through till Christmas. For anyone looking to donate, we’re asking them to consider giving pieces that still have plenty of wear left.
This doesn’t mean designer labels or pristine condition – it simply means items that are well-made, clean, and ready to find a new home. For our supporters who regularly shop with us, we’re focusing on curating a selection that reflects a more sustainable and quality-driven ethos, hoping to instil an appreciation for longer-lasting fashion.
Shaping the Future of Charity Retail
The challenges of fast consumerism and low-cost goods present charity shops with an opportunity to redefine their role. Charity shops have always been pioneers in recycling and reuse, but we can now deepen our impact by educating communities on the value of quality and sustainability across all types of products.
As we move forward, we ask everyone to consider the impact of their purchasing and donation choices. Together, we can foster a thriving circular community where charity shops are not just a destination for last-season clothes or outdated electronics but a powerful force for change in reducing waste and supporting causes close to our hearts.



This is a guest post by
Billy Farrell,
Director of Income Generation at