**Click here for current vacancies**

We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates

Shortlisting

Creating interview tasks and questions

Interviewing

Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, and Facebook, as well as adding your vacancy to our website. 

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:

hello@thecharityretailconsultancy.co.uk

or call us on:

Jayne: 07598 243210

Vicki: 07985 574904

 

Current Vacancies

Retail Area Manager (Devon/Cornwall)

  • Salary:£36,829 per annum pro rata
  • Time commitment: 30 hours per week, worked over 4-5 days | Permanent, Full Time
  • Location: Devon & Cornwall (regular travel across both counties required, with occasional travel to other Brandon locations, including Bristol, when needed)
  • Deadline for applications: 4 September, 2026
  • Interview Date: 7th and 8th September

About the role

As our Retail Area Manager, you’ll lead and develop a group of charity shops, supporting Shop Managers to deliver strong commercial performance, excellent customer experiences and safe, inclusive environments. You’ll be responsible for driving sales, developing people, maintaining high standards and identifying opportunities for future growth.

You’ll work collaboratively with colleagues, volunteers and local communities to maximise income, strengthen Brandon’s retail presence and support opportunities for people with learning disabilities. You’ll also play a key role in supporting the development and growth of the retail cluster, including identifying opportunities for new shops within the area.

What you’ll be doing

  • Leading and supporting a cluster of charity shops across Devon and Cornwall.
  • Driving sales and income growth through effective retail practices, pricing, merchandising, stock management and promotions.
  • Monitoring performance against KPIs and taking action to improve results where required.
  • Coaching and developing Shop Managers, staff and volunteers to achieve consistent performance and standards.
  • Supporting employment, training and volunteering opportunities for people with learning disabilities.
  • Ensuring excellent customer service and high visual merchandising standards across all shops.
  • Maintaining compliance with health and safety, safeguarding and operational procedures.
  • Building local partnerships and community relationships to increase awareness of Brandon and support income growth.
  • Supporting new shop openings, refurbishments and improvement projects.

What we’re looking for

We’re looking for someone who has:

  • Experience managing multiple retail sites, stores or teams.
  • Strong commercial awareness and a track record of delivering results.
  • A good knowledge of charity retail, including current trends, opportunities and challenges within the sector.
  • A good understanding of the Devon and Cornwall area and the ability to identify opportunities for growth and future shop development.
  • Excellent leadership skills with the ability to motivate, coach and develop others.
  • Confidence using data and performance information to make informed decisions and drive improvements.
  • Experience managing budgets and delivering operational improvements.
  • A commitment to inclusion and creating opportunities for people with learning disabilities.
  • A full driving licence and the ability to travel regularly throughout Devon and Cornwall, with occasional travel to other Brandon locations as required.

Why join Brandon?

At Brandon, you’ll be part of an organisation that puts people at the heart of what we do. You’ll have the opportunity to use your retail experience to grow successful shops while helping to create meaningful opportunities for people with learning disabilities.

You’ll join a supportive and values-led organisation where your ideas, leadership and contribution can make a real difference.

How to Apply

For more details and how to apply, click here

Retail & Trading Manager Vacancy

  • Salary: £48,000 per annum
  • Time commitment: 37.5 hours per week | Permanent, Full Time
  • Location: South West England (flexible working with some home working. Regular travel across the region is required, including frequent travel to Bristol)
  • Deadline for applications: 4 September, 2026

About the role

As Retail & Trading Manager, you’ll provide strategic leadership across Brandon’s retail and trading operation, helping to deliver sustainable income growth while creating meaningful opportunities for the people we support.

Charity retail is evolving rapidly. Changes in customer behaviour, the growth of online resale platforms and increasing pressures on the high street mean we’re looking for someone who understands the challenges and opportunities facing the sector. You’ll bring strong market knowledge, a forward-thinking approach and the ability to develop innovative strategies that keep Brandon relevant, competitive and sustainable for the future.

Using your charity retail expertise alongside insight, data and innovation, you’ll identify opportunities for growth into new areas, explore new digital and trading opportunities and maximise the value of every donation.

As we deliver our ambitious growth plans, you’ll be instrumental in developing the infrastructure, systems and ways of working needed to support long-term success and future expansion.

What you’ll be doing

  • Leading and developing a team of Cluster Managers and Shop Managers across Brandon’s retail portfolio.
  • Driving commercial performance across our shops and online trading channels.
  • Identifying opportunities for growth, including new locations, retail formats and digital trading platforms.
  • Developing innovative approaches to retail that respond to changing consumer habits and market trends.
  • Using insight, data and sector knowledge to maximise income and improve performance.
  • Supporting the development of Brandon’s retail infrastructure to enable future growth.
  • Ensuring excellent customer, donor and volunteer experiences across all channels.
  • Building strong partnerships within local communities and the wider charity retail sector.
  • Maintaining high standards of compliance, governance and operational excellence.

What we’re looking for

We’re looking for a commercially driven retail leader who can inspire others, deliver growth and balance commercial objectives with social impact.

You’ll bring:

  • Significant experience in charity retail leadership.
  • A strong track record of delivering commercial growth across a multi-site retail operation.
  • A deep understanding of the charity retail sector and the challenges and opportunities it faces.
  • Experience developing strategies that deliver sustainable growth in a changing market.
  • Experience leading and developing managers and high-performing teams.
  • Excellent commercial awareness and strategic thinking.
  • Strong analytical and decision-making skills, using data and insight to drive performance.
  • Experience identifying and delivering retail growth opportunities.
  • A passion for inclusion and creating opportunities for people to thrive.

Why join Brandon?

Brandon Trust is a charity that supports people with learning disabilities and autistic people to live the lives they choose.

Our shops provide valuable opportunities for meaningful paid employment, work experience and volunteering. We’re looking for a leader who can balance commercial success with delivering measurable social value and employment outcomes for the people we support.

This is an opportunity to lead an ambitious retail portfolio, influence future growth and help shape a sustainable retail model for the future, while making a lasting difference to people’s lives every day.

How to Apply

For more details and how to apply, click here

 

Associate Director of Retail

  • Salary: £57,528 – £64,750 (pro rata for part-time)
  • Time commitment: 37.5 hours per week | Permanent
  • Location: Cambridge, Cambridgeshire, United Kingdom
  • Deadline for applications: 16 September, 2026

About the role

Arthur Rank Hospice Charity is looking for an inspiring and commercially minded Associate Director of Retail to lead the growth and development of our retail operation across Cambridgeshire.

This is an exciting opportunity to shape the future of our shops, e-commerce activity and donated goods strategy, helping to raise vital income for hospice care in our community. You will provide strategic leadership for a large retail estate, supporting paid colleagues and volunteers to deliver excellent customer experiences, strong financial performance and sustainable growth.

We are looking for someone with significant senior multi-site retail experience, strong commercial acumen and the ability to spot opportunities, lead change and motivate teams. Experience in charity retail is welcome, but not essential.

If you are a values-led retail leader who wants to make a meaningful difference, we would love to hear from you.

The role will be based at our Retail Hub in Pampisford and will include regular travel our retail sites across Cambridgeshire. Due to the travel requirements of the role candidates are required to hold a valid driving license and have access to a vehicle which can be used for work.

We welcome applications from candidates who would be interested in working the role part time (minimum 30 hours over 4 days per week) or full time (37.5 hours per week).

Interviews for this post will be held on 24th September.

How to Apply

For more details and how to apply, click here

Looking for a change?

If you want to move into, or change role within the charity retail sector, we can help. 
We can provide you with advice and guidance on your applications and connect you with appropriate vacancies.
 
Drop us an email at hello@thecharityretailconsultancy.co.uk to find out more
 

Jayne has been super helpful and engaged from the offset; offering advice and being a great sounding board helping me to decide what would be the right first move into the Charity sector. Charity retail consultancy genuinely care and that’s what makes the engagement with them so special. Both Vicki and Jayne also made sure they understood what I wanted from the next opportunity and presented me with amazing options for great charities. I’m so glad I connected with them and thoroughly recommend them.

Shivani Modha
The Charity Retail Consultancy
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