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We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates


Creating interview tasks and questions


Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, Twitter and Facebook, as well as adding your vacancy to our website. 

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:


or call us on:

Jayne: 07598 243210

Vicki: 07985 574904


Head of Retail

Salary: £65,000 per annum (depending on experience)

Contract: Full Time

Location: King’s Bush
Farm, London Road, Godmanchester, Huntingdon, Cambridgeshire

Closing Date: 27/05/24

We have a rare and exciting opportunity at Woodgreen Animal Chairty to join our Senior Leadership team as a Head of Retail.  You would be leading a transformation change to the Retail Estate that continues to enhance the Woodgreen brand, providing an exceptional shopping and donor experience alongside excellent customer service. If you are commercially focused, forward-thinking and have proven experience of change management, we would love to hear from you!

Our Retail team is an integral part of our Charity, and as Head of Retail, you will be responsible for our estate of 27 shops that cover East of England, west towards Oxfordshire and south towards London.  We would ask that you are flexible so as to travel around the region and have a regular presence in our Godmanchester Head Office. 

As Head of Retail, you will be responsible for the strategic and operational direction, which includes:

  • Driving Growth: Achieve sales and profit targets through managing our Retail Area Managers whilst strengthening the existing estate by building strong foundations.
  • Strategic: Developing a customer focused strategy, ensuring it maximises sustainable net income and long-term value for the charity.
  • Team Building & Management: Working alongside the People and Volunteering teams, empower, support and develop a high performing retail team and create a collaborative workplace culture.
  • Budgetary and Financial Management: Work with the retail managers to set target net contributions for retail activities and making any amendments where necessary.
  • Operational: Ensure that all processes and systems are fit for purpose and constantly review the operational framework to ensure that the highest standards are being met.

In return we can offer you:

  • A competitive starting salary of circa £65,000 (depending on experience).
  • Generous car allowance
  • 38 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days. 
  • Up to 8% employer pension contributions (based on employee contribution level)
  • Support towards healthcare costs (Cashplan) and wellbeing
  • Free access to Headspace
  • Life assurance scheme (4 x salary)

This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date. 

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

How to apply:

Please download the full Recruitment Pack for more details and how to apply

Looking for a change?

If you want to move into, or change role within the charity retail sector, we can help. 
We can provide you with advice and guidance on your applications and connect you with appropriate vacancies.
Drop us an email at hello@thecharityretailconsultancy.co.uk to find out more

Jayne has been super helpful and engaged from the offset; offering advice and being a great sounding board helping me to decide what would be the right first move into the Charity sector. Charity retail consultancy genuinely care and that’s what makes the engagement with them so special. Both Vicki and Jayne also made sure they understood what I wanted from the next opportunity and presented me with amazing options for great charities. I’m so glad I connected with them and thoroughly recommend them.

Shivani Modha