Amelia is our Engagement Consultant, offering a youth-focused range of services and support specifically for the charity retail sector.  Amelia is passionate about charity retail, youth engagement and sustainability. She brings lots of relevant experience – a supervisor at a CRUK store, a team leader at the COP26 UN Climate Change Conference, plus much commercial retail and voluntary leadership roles.

Amelia understands the significant value of repeatedly engaging many more young people into charity retail and the roles they can and will play in the stores, the brand and the cause. She’s keen to help charities produce creative and engaging digital content and social media profiles to reach their youthful demographics, to develop better sustainability messaging and actions, and to add value to their volunteer engagement activities.

Amelia supports Customer Experience Visits for the consultancy where the charity client wants to increase the engagement of younger customers, donors and supporters. Following store visits, Amelia gives constructive feedback on a charity retailer’s current approach and gives bespoke recommendations to increase youth engagement with new customers, volunteers, social media audiences and a stronger sustainability approach.

Get in touch if you want to develop and improve your communications and engagement with young people.